At Nisha Naturals, we are committed to delivering your orders safely and on time. Please read our Shipping & Delivery Policy carefully before placing an order.
1. Order Processing
All orders are processed within 1–2 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
Once your order is shipped, you will receive a confirmation email or SMS with the tracking details.
2. Delivery Timeline
Estimated delivery times are:
Metro Cities: 2–5 business days
Other Cities & Towns: 3–7 business days
Remote Areas: 5–10 business days
Please note that delivery times are estimates and may vary depending on your location and courier partner.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Any promotional free shipping offers will be clearly mentioned on the website.
4. Order Tracking
Once your order has been dispatched, tracking details will be shared via email or SMS. You can use the tracking number provided to monitor the status of your shipment.
5. Delivery Delays
While we make every effort to deliver your order on time, delays may occur due to circumstances beyond our control, including:
Weather conditions
Natural disasters
Public holidays
Transport disruptions
Government restrictions
Courier partner delays
Nisha Naturals shall not be held liable for delays caused by such circumstances.
6. Incorrect Shipping Address
Customers are responsible for providing accurate shipping information.
If an incorrect or incomplete address is provided, delivery may be delayed or unsuccessful. Nisha Naturals is not responsible for orders lost or delayed due to incorrect address details provided by the customer.
7. Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with your Order ID and clear photographs of the product and packaging.
After verification, we will arrange a replacement or refund in accordance with our Cancellation & Refund Policy.
8. Contact Us
For any shipping or delivery-related questions, please contact us:
Nisha Naturals
Address: B Block, 408, Shakun Elegance, Behind Truck Union, Kota, Rajasthan – 324005, India
